BCM Insurance
Claims Contact

(905) 735-1234

mail@bcminsurance.com

Mon–Fri 8:30 AM – 4:30 PM

Meet the Team

People right here in Niagara looking out for you.

At BCM, you will never be passed to a call centre or left waiting on hold with a stranger. Every person on our team lives and works in the same communities we insure.

Why It Matters

Owned by Policyholders. Answerable to You.

When you call BCM, you reach someone who knows your name, understands your coverage, and is ready to help. Our policyholders are our owners, so our team answers directly to the people they serve. You get honest, personal service from people who care.

Get You to the Right Person

How can we help today?

Get a quote or update a policy

Our advisors help you find the right coverage for your home, auto, farm, or business.

File or follow up on a claim

Three professionals handle every claim personally, from start to finish.

Request a property inspection

Free risk assessments and thermal imaging, included with your policy.

Kortney Hennigar, Insurance Advisor

Kortney grew up in Orillia, one of nine siblings, and moved to Grimsby in 2024. She has four years in insurance and takes the time to understand each client's needs, building relationships on responsiveness, accountability, and trust.

Kortney Hennigar

Insurance Advisor

Adam White, Insurance Advisor

Adam moved from England to Canada and joined BCM with a clear focus on understanding what you need and explaining your options in plain language. He stays active through sport when he is off the clock.

Adam White

Insurance Advisor

Sofia Boland, Insurance Advisor

Sofia moved from Mexico to Niagara in 2021 and quickly took to hiking, paddleboarding, and Blue Jays games. She is fluent in English and Spanish and brings a people-first approach to every client conversation.

Sofia Boland

Insurance Advisor

Matt Mitchell, Insurance Advisor

Matt grew up in Port Dalhousie as the youngest of four brothers, and that tight-knit family shaped his focus on trust and relationships. He chose insurance to help clients protect what matters most and to build connections that last.

Matt Mitchell

Insurance Advisor

Victoria Mitchell, Insurance Advisor

Born and raised in Niagara, Victoria knows the area's hiking trails and history by heart. With seven years in insurance, she works to make every policy easy to understand for the people she serves.

Victoria Mitchell

Insurance Advisor

Dominic Owens, Insurance Advisor

Dominic started in insurance in Ayrshire, Scotland in 2013 and now covers home, auto, business and farm policies. He lives in Fonthill, coaches youth soccer in the community, and travels every chance he gets.

Dominic Owens

Insurance Advisor

Catherine Beer, Insurance Advisor

Catherine grew up in Windsor and moved to the Niagara region in 2019. She has nearly five years in insurance, focused on client relationships and sales. Outside work she enjoys puzzles, sports, and cheering on her favourite teams.

Catherine Beer

Insurance Advisor

Jason Baker, Insurance Advisor

Jason grew up in Toronto and moved to the Niagara Region in 2014. With over 7 years of experience in the insurance industry, Jason takes pride in putting his clients first and believes in the importance of building a relationship with his clients to understand their individual…

Jason Baker

Insurance Advisor

Christa Nixon, CIP, Insurance Advisor

Christa grew up on a Niagara-on-the-Lake dairy farm and graduated from Guelph with a BSc in Environmental Science. After realising she missed working with people, she joined BCM as an agent and never looked back.

Christa Nixon, CIP

Insurance Advisor

Farm
Daniel Cicchino, Insurance Advisor

Daniel has been an agent at BCM for six years and thrives on repeat customers and long-term relationships. He is happy to chat with you about your coverage, last night's game, or the weather.

Daniel Cicchino

Insurance Advisor

Jakob Jans, Insurance Advisor

Jakob grew up on his family's hog and cash crop farm in Niagara, which is where his understanding of rural life began. He helps farming families protect what matters and, in his spare time, plays soccer and goes fishing.

Jakob Jans

Insurance Advisor

Matt Henderson, CIP, Insurance Advisor

Matt has been with BCM since 2001 and has loved his career here ever since. He is passionate about insurance and family, though three teenagers can be testing, and he enjoys farming and anything with an engine.

Matt Henderson, CIP

Insurance Advisor

Farm
Eddie Geyer, Insurance Advisor

Born and raised in Niagara, Eddie listens carefully and goes the extra mile to make sure you understand your coverage. He is a father of two who coaches soccer in his spare time.

Eddie Geyer

Insurance Advisor

Kelly Grondin, Insurance Advisor

Kelly brokered insurance from 2004 before joining BCM as an agent in 2021. She was raised on a Niagara chicken farm and now lives locally with three children and two Bernese Mountain Dogs.

Kelly Grondin

Insurance Advisor

Jennifer Fox, Insurance Advisor

Jennifer started in insurance in 2007 and is in it for the long-term relationships. She was raised on a Cayuga dairy farm and now lives on a horse farm in West Lincoln with her daughter.

Jennifer Fox

Insurance Advisor

Farm
Peter Wilding, Insurance Advisor

Peter and his wife immigrated to Canada from England in 1993. His whole career has been in client service, where he holds integrity as the standard, and he is an avid follower of the English Premier League.

Peter Wilding

Insurance Advisor

Marc Savain, Insurance Advisor

Marc grew up in Montreal, lives in Welland, and has more than 30 years in insurance. He is a basketball fan and occasional golfer who volunteers with local non-profits supporting seniors, children, and new immigrants.

Marc Savain

Insurance Advisor

Farm
Judi Black, Insurance Advisor

Judi grew up in Sutton, moved to Port Colborne at the age of eight, and started in insurance in 2001. She joined BCM in 2014 and now lives in Fonthill with her husband, son, and Saint Bernard.

Judi Black

Insurance Advisor

Kenneth Lu, Insurance Advisor

Born and raised in Toronto, Ken came to Niagara for Brock University and stayed. When he is off the clock, you will find him camping, road tripping, or working on his cars.

Kenneth Lu

Insurance Advisor

Claudia Pierson, Insurance Advisor

Claudia joined BCM in 1974 as one of just two head office employees, then moved into sales in 1994. She loves the mutual story and shares it with every policyholder she meets.

Claudia Pierson

Insurance Advisor

Chance brings enthusiasm and a strong work ethic to the team. Growing up in a family of 13, he thrives in fast-paced environments and is excited to help individuals and families across Niagara find insurance solutions tailored to their needs.

Chance Turner

Insurance Advisor

Diane McCarten, Insurance Associate

Diane has spent over 20 years in insurance, joining the mutual community in 2016. She moved from CSR through farm support to sales lead before settling at BCM, and she now lives in Binbrook with her family.

Diane McCarten

Insurance Associate

Shannon Williams, Insurance Associate

Shannon joined BCM in 2012 and has moved through reception, admin, and underwriting before joining the sales team. She has lived in the Niagara region her whole life and spends her free time with her husband and her dog Rigby.

Shannon Williams

Insurance Associate

Lisa Maves, Insurance Associate

Lisa joined BCM in 2021 with over 25 years of insurance experience. She believes insurance matters most when you understand what it protects, and she is happy to walk you through your coverage step by step.

Lisa Maves

Insurance Associate

Dawn Morris, Insurance Associate

Dawn started in insurance in 2015 in customer service and then moved into underwriting before joining BCM's agency team. Outside the office, she spends her time with family and on home renovation projects.

Dawn Morris

Insurance Associate

Tracey Vash, Sales & Service Coordinator

Tracey is BCM's Sales & Service Coordinator and a valued long-standing team member. Known for her dedication, reliability, and commitment to great service, she plays an important role in supporting both policyholders and colleagues every day.

Tracey Vash

Sales & Service Coordinator

Adam Biancaniello, Business Dev. Manager

Adam is the Business Development Manager at BCM, holding an Honours BBA in Marketing, a CAIB designation, and an OTL Insurance license. Outside work, he trains at the gym and rides motorcycles.

Adam Biancaniello

Business Dev. Manager

Andrea Cormier, Sales Supervisor

Andrea Cormier brings extensive experience in insurance, customer service, sales, and leadership. A Niagara resident for 18 years, she is committed to delivering exceptional service to the clients in our community.

Andrea Cormier

Sales Supervisor

Dana Bernardi, Sales Supervisor

Dana has spent over 30 years in insurance and now supervises BCM's sales department. Off the clock, she spends time with her family and her energetic yellow lab, Dozer.

Dana Bernardi

Sales Supervisor

Brett Singleton, Marketing Specialist

Brett is BCM's Marketing Specialist and a Brock University graduate with an Honours degree in Business Communications. He lives in Niagara, plays sports, and spends time on the golf course when he is off the clock.

Brett Singleton

Marketing Specialist

Bertie the Bear, Director of Fun

From Bertie Township to BCM headquarters, Bertie skipped hibernation to spread smiles across Niagara. As Director of Fun, he handles community events and trade shows, and he keeps a close eye on the lunchroom honey supply.

Bertie the Bear

Director of Fun

Board of Directors

Elected by Policyholders. Accountable to Our Community.

Because BCM is a mutual insurance company, every policyholder is an owner, and every owner has a voice. Each year at our Annual General Meeting, policyholders vote to elect directors who guide the company on their behalf. Interested in serving?

Sheri Dube, Chair of the Board

Sheri Dube

Chair of the Board

David Gill, Vice Chair

David Gill

Vice Chair

Joe Picton, Board Member

Joe Picton

Board Member

Domenic Ioannoni, Board Member

Domenic Ioannoni

Board Member

David Hipple, Board Member

David Hipple

Board Member

Phillip Lambert, Board Member

Phillip Lambert

Board Member

John Dekker, Board Member

John Dekker

Board Member

Joelle Abrahamse, Board Member

Joelle Abrahamse

Board Member

Jonathan Schwartzman, Board Member

Jonathan Schwartzman

Board Member

Jason Cybulski, President & CEO

Jason Cybulski

President & CEO

Talk to Someone Who Knows Your Neighbourhood.

Everyone at BCM shares one thing in common: we are here because we believe insurance should be personal.

(905) 735-1234