BCM Insurance
Claims Contact

(905) 735-1234

mail@bcminsurance.com

Mon–Fri 8:30 AM – 4:30 PM

Meet the Team

People right here in Niagara, looking out for you.

At BCM, you will never be passed to a call centre or left waiting on hold with a stranger. Every person on our team lives and works in the same communities we insure.

Why It Matters

Owned by Policyholders. Answerable to You.

When you call BCM, you reach someone who knows your name, understands your coverage, and is ready to help. Our policyholders are our owners, so our team answers directly to the people they serve. No middlemen. No layers. Just honest, personal service from people who care.

Get You to the Right Person

How can we help today?

Showing all 33 team members

Jason Cybulski, President and CEO

Jason Cybulski

President & CEO

Adam Biancaniello, Business Development Manager

Adam Biancaniello

Business Development Manager

Dana Bernardi, Sales Department Supervisor

Dana Bernardi

Sales Department Supervisor

Brett Singleton, Marketing Specialist

Brett Singleton

Marketing Specialist

Claudia Pierson, Insurance Advisor

Claudia Pierson

Insurance Advisor

Christa Nixon, Insurance Advisor

Christa Nixon, CIP

Insurance Advisor

Matt Henderson, Insurance Advisor

Matt Henderson, CIP

Insurance Advisor

Judi Black, Insurance Advisor

Judi Black

Insurance Advisor

Marc Savain, Insurance Advisor

Marc Savain

Insurance Advisor

Peter Wilding, Insurance Advisor

Peter Wilding

Insurance Advisor

Jennifer Fox, Insurance Advisor

Jennifer Fox

Insurance Advisor

Kelly Grondin, Insurance Advisor

Kelly Grondin

Insurance Advisor

Kenneth Lu, Insurance Advisor

Kenneth Lu

Insurance Advisor

Eddie Geyer, Insurance Advisor

Eddie Geyer

Insurance Advisor

Daniel Cicchino, Insurance Advisor

Daniel Cicchino

Insurance Advisor

Dominic Owens, Insurance Advisor

Dominic Owens

Insurance Advisor

Jakob Jans, Insurance Advisor

Jakob Jans

Insurance Advisor

Victoria Mitchell, Insurance Advisor

Victoria Mitchell

Insurance Advisor

Adam White, Insurance Advisor

Adam White

Insurance Advisor

Sofia Boland, Insurance Advisor

Sofia Boland

Insurance Advisor

Lisa Maves, Insurance Associate

Lisa Maves

Insurance Associate

Diane McCarten, Insurance Associate

Diane McCarten

Insurance Associate

Dawn Morris, Insurance Associate

Dawn Morris

Insurance Associate

Shannon Williams, Insurance Associate

Shannon Williams

Insurance Associate

Tom Pooler

Claims Manager

Mary Hayward

Senior Auto Adjuster

Ramona Costantini

Claims Representative

Sarah Caudle, Loss Prevention Manager

Sarah leads BCM's Loss Prevention team and oversees every property assessment the department conducts. She makes sure you get clear, practical recommendations you can actually act on.

Sarah Caudle

Loss Prevention Manager

Lisa McNelis, Loss Prevention Coordinator

Lisa keeps the department running. She is your first point of contact when you request a visit, and she follows up to make sure nothing falls through the cracks.

Lisa McNelis

Loss Prevention Coordinator

Adam Mancini, Loss Prevention Associate

Adam conducts on-site assessments for homes, farms, and businesses across Niagara. He is trained in thermal imaging and specializes in spotting electrical and heating hazards before they become claims.

Adam Mancini

Loss Prevention Associate

Caleb Taylor, Loss Prevention Associate

Caleb brings a sharp eye to property walk-throughs, with a focus on structural risks like drainage, roof wear, and fire safety. He works with homeowners and farmers to catch problems early.

Caleb Taylor

Loss Prevention Associate

Rob Peacock, Loss Prevention Associate

Rob covers everything from rural farmsteads to commercial buildings in Welland and St. Catharines. His assessments focus on practical fixes you can act on right away.

Rob Peacock

Loss Prevention Associate

Dave Anderson, Loss Prevention Associate

The newest member of the team, Dave conducts thorough property inspections with a focus on fire prevention and electrical safety. He takes the time to walk you through his findings so nothing feels confusing.

Dave Anderson

Loss Prevention Associate

Board of Directors

Elected by Policyholders. Accountable to Our Community.

Because BCM is a mutual insurance company, every policyholder is an owner, and every owner has a voice. Each year at our Annual General Meeting, policyholders vote to elect directors who guide the company on their behalf. Interested in serving? →

Joe Picton, Chairman of the Board

Joe Picton

Chairman of the Board

Domenic Ioannoni, Board Member

Domenic has served on the BCM Board since 1995 and has served as Board Chair for two terms. His long tenure reflects a deep commitment to the mutual model and to the policyholders BCM serves.

Domenic Ioannoni

Board Member

David Hipple, Board Member

Elected in 2016, David brings a focus on technology modernization, helping BCM evolve its operations while staying true to its community roots.

David Hipple

Board Member

Phillip Lambert, Board Member

Phillip has served on the Board since 2005, bringing nearly two decades of governance experience to BCM.

Phillip Lambert

Board Member

John Dekker, Board Member

A BCM policyholder for over 35 years, John has served as a Director since 2015. His perspective as a long-time policyholder-owner brings valuable insight to board decisions.

John Dekker

Board Member

David Gill, Board Member

David has been a Board member since 2005 and served as Chair in 2009 and again in 2019, providing steady leadership through periods of growth and change.

David Gill

Board Member

David Wiley, Board Member

David Wiley

Board Member

Sheri Dube, Board Member

Sheri joined the Board in 2021 as BCM's newest Director, bringing fresh perspective and energy to the governance team.

Sheri Dube

Board Member

Joelle Abrahamse, Board Member

Joelle brings a banking background and deep involvement in the Niagara community to her role on the Board, contributing financial expertise and local insight.

Joelle Abrahamse

Board Member

Talk to Someone Who Knows Your Neighbourhood.

Everyone at BCM shares one thing in common: we are here because we believe insurance should be personal.

(905) 735-1234